Privacy Policy for Seed Exchange Kenya
Effective Date: 08/01/2022
At Seed Exchange Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
By using our app, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the app.
Information We Collect
We collect different types of information to provide and improve our services:
Personal Information:
When you make a purchase, create an account, or contact us, we may collect personal details such as:
Name, Email address, Billing and shipping addresses, Phone number, Payment information.
How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer support responses
• To improve our website, products, and customer experience
• To send promotional emails or newsletters (you can opt-out anytime)
• To detect, prevent, and address technical issues or fraudulent activity
How We Share Your Information
• We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service providers (e.g., payment processors, shipping companies, website hosting services) who help us operate our business
• Legal authorities if required by law, legal process, or to protect our rights
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
• Access, update, or delete your personal information
• Object to or restrict our processing of your data
• Withdraw your consent for marketing communications
• Lodge a complaint with a data protection authority
To exercise your rights, please contact us at support@seedexchangekenya.org
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Seed Exchange Kenya
Email: support@seedexchangrkenya.org
Phone: +254 712 688 275
